Everyone experiences stress differently over exam results on the DSE result release day. Unrelieved stress may trigger various physical, emotional, cognitive and behavioural responses. Beware of these stress signals in order to manage your stress as early as possible. The more stress signals you have, the greater your need for professional help and counselling is.

If you find yourself in need of career guidance and emotional counselling, you may wish to talk to someone you trust. The counsellors from many social welfare organizations are ready to listen to your needs and they will provide you with useful information, supports and guidance.

The Shall We Talk initiative, which is jointly organised by the Advisory Committee on Mental Health and the Department of Health, delivers a series of information for students including HKDSE mental health information, mental well-being and mental distress. Some organisations that provide emergency helplines and local mental health online support services are also listed on the dedicated website.

In addition to the above information, the Education Bureau has also collated the counselling services organisations into a “Community Resources and Helplines” list, in which counselling services that are suitable for DSE candidates are selected below. The counselling services are offered through various channels, you can simply click on the links to contact the organisations directly. 

1. Jockey Club Online Youth Emotional Support - Open Up (Chinese and English)

Website: https://www.openup.hk/index.htm?lang=en

Facebook / Instagram / WeChat: hkopenup

SMS: 9101 2012

Service Hours: 24-hour online counselling service

2. The Samaritan Befrienders Hong Kong (Chinese and English)

Website: https://www.sbhk.org.hk/index.php?lang=en

Phone Number: 2389 2222 (Chinese)

Service Hours: 24-hour

Phone Number: 2389 2223 (English)

Service Hours: Monday to Friday (6:30 pm to 10 pm, except public holidays) 

“Chatpoint” Web Engagement Service  (Chinese only)

Website: https://chatpoint.org.hk/#/home

Service Hours:

Monday to Friday (4 pm to 1 am next day)

Saturday, Sunday and Public Holidays (8 pm to 1 am next day)

3. Jockey Club Cyber Youth Outreach Service - Caritas Infinity Teens (Cantonese, Putonghua, English)

Website : http://it.caritas.org.hk/  (Chinese only)

Phone Number: 2339 3759

Facebook: http://www.facebook.com/caritas.infinityteens

WhatsApp: 9377 3666

Telegram: https://t.me/Caritasinfinityteens

Email: [email protected]

Service hours of the online counselling services:

Monday and Tuesday (10 am to 6 pm);

Wednesday and Thursday (2 pm to 10 pm);

Friday and Saturday (6 pm to 2 am next day);

Closed on Sundays and Public Holidays

The above information is for reference only. Updated information will be subjected to the announcement of individual organisations. If information from other organisations is needed, please contact the school social workers, counsellors, etc.

Sources:
Education Bureau - Life Planning Information Website
The Shall We Talk initiative
The Samaritan Befrienders Hong Kong
Jockey Club Online Youth Emotional Support - Open Up
Jockey Club Cyber Youth Outreach Service - Caritas Infinity Teens (Chinese version only)